Privacy Policy
HealthForce NZ is a wholly owned subsidiary of ProCare Network Limited.
The information on this page covers how HealthForce NZ, ("HealthForce”, “us", "we" or "our") treats personal information that it collects and receives on the website www.healthforcenz.co.nz. This page tells you what information we collect, how and why we use and share information, and how you can contact us with questions or concerns.
Any personal information you provide through this website will be stored and may be used by us. We may use your personal information to keep you posted on content you have viewed or ask your feedback. We treat any personal information as strictly confidential and will not disclose it to any other party, except under the following circumstances:
in anonymised form for statistical purposes
when it is required by law
to protect the rights of HealthForce NZ
when permission has been granted to do so.
What information do we collect?
As part of using this website the following kinds of information may be collected. We collect personal information only where necessary for our recruitment services, website administration, communication with candidates and clients, compliance with legal obligations, and improvement of our services.
We may collect sensitive information such as professional registration details, qualifications, and identity verification documents solely for recruitment and credentialing purposes. We will only collect information necessary for these purposes and will protect it in accordance with the Privacy Act 2020.
We may collect personal information directly from you, from referees you nominate, professional registration bodies, and other third parties where authorised by you or permitted by law.
Providing personal information is generally voluntary. However, if you do not provide information required for recruitment or verification purposes, we may be unable to assess your suitability for employment opportunities or provide certain services.
Cookies – Cookies are small files a website or its service provider transfers to your computer’s hard drive through your web browser (if you allow). Cookies allow the site’s or service provider’s systems to recognise your browser and capture and remember certain information. A cookie does not contain any personally identifiable information. You may delete existing cookies from your browser and/or use your browser options to choose not to receive cookies in the future. We may use cookies to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We mostly use cookies to help us compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future.
Tracking technologies and third-party cookies – The use of cookies by our service providers is not covered by our privacy statement. We use Google Analytics, a third-party tracking service, which may use cookies to track non-personally identifiable information about our visitors to our site for the purposes of monitoring usage and volume statistics.. Google Analytics places cookies on users' devices to help us understand website usage and improve the user experience. Information collected by Google Analytics is governed by Google's Privacy Policy.
Log and session information – When you use www.healthforcenz.co.nz, we may record logs of your visit. This information may include your IP address, cookies as discussed above, the current date and time, pages you request, your browser type, and your chosen language. This data is used in aggregate to improve the quality of our site and to track usage trends.
How long do we keep your information?
We retain personal information for a maximum of five years, and only for as long as necessary to fulfil the purposes for which it was collected, to meet legal obligations, and to resolve disputes. Retention periods may vary where longer retention is required by law or contractual obligations.
When information is no longer required, or at your request, it will be securely deleted or anonymised.
Right of access to your information
You have the right to be informed of the information that we hold about you and to have it changed, corrected or deleted. To find out more about how to do this, or if you have any questions or feedback, please contact us.
If you wish to access or correct your personal information, or raise a privacy concern, please contact our Privacy Officer. If we do not agree to make the requested correction, you may ask that a statement of correction be attached to the information.
Privacy complaints
If you believe your privacy has been breached, please contact our Privacy Officer in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner (www.privacy.org.nz).
Privacy Officer
HealthForce NZ (a subsidiary of ProCare Network Limited)
Email: privacy@procare.co.nz
If a privacy breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Privacy Commissioner as required by the Privacy Act 2020.
Disclosure to Third parties
We do not sell, rent, or lease your personal information to third parties. However, we may disclose your personal information to trusted third-party service providers in limited circumstances, including:
To support the recruitment process - for example, to conduct reference checks, verify CV or qualification details, or carry out background checks. These providers are only given access to information necessary for their services and are required to comply with the Privacy Act 2020 and our privacy and confidentiality standards
To comply with any applicable laws, regulations, or legal processes, or where required by a government agency
To protect our rights or property, or those of our related companies
To protect the safety, rights, or interests of our staff, customers, or associated parties
We take reasonable steps to ensure that all third-party providers handle your personal information securely, and that it is used only for the purposes for which it was provided.
Partners and linked websites
This privacy policy applies only to the www.healthforcenz.co.nz website. When you follow links from our site to other websites, you do so at your own risk. We strongly encourage you to carefully review the privacy policies and terms of those third-party websites to understand how they collect, use, and protect your personal information.
We disclaim all responsibility and liability for the privacy practices, content, or policies of any third-party websites linked to or from www.healthforcenz.co.nz . These external sites are operated independently and are not under our control, although they remain subject to their own obligations under the Privacy Act 2020 or other applicable laws.
If you become aware of any privacy concerns or inappropriate content on linked websites, please notify us promptly so we can take appropriate action where possible.
Some of our service providers may store or process personal information outside New Zealand. Where this occurs, we take reasonable steps to ensure that the information receives comparable safeguards to those required under the Privacy Act 2020.
Changes to this privacy policy
In order to reflect the fact that our business is growing constantly, we reserve the right to change this policy at any time. Any changes will take effect immediately upon publication on our website.
Wherever possible we will notify you of any changes to this policy, but in the event we do not, your continued use of our services indicates your acceptance of the particular policy that is posted on the website at the time of use.
How we protect your information
We take reasonable security measures to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures include secure systems, access controls, staff training, and contractual obligations with service providers.
Last updated: October 2026